Terms of Use

OVERVIEW

This site is operated by HitMySong.io. Throughout the site, the terms “we”, “us” and “our” refer to HitMySong.io. We offer this site, including all information, tools and services available, subject to your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing a product, you engage in our Service and agree to be bound by our Terms of Service (“Terms of Service” or “Terms”), including the additional terms and policies referenced here and/or available by hyperlink. These Terms apply to all users of the site (visitors, customers, merchants, and content contributors).

Please read these Terms of Service carefully before accessing our site. By continuing to browse or use our services, you agree to these terms. If you do not accept these terms, please do not use our site.

Any new feature or update to the site will also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to modify these terms at any time by posting an update on our site.

GENERAL INFORMATION

Site Publisher :

HitMySong.io

Address :

105 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong

Contact email : contact@hitmysong.io

Hosting :

Our site is hosted by Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services.

ONLINE STORE TERMS

By using this site, you declare that you are of legal age in your country or province of residence, or that you have obtained authorization from a legal representative to use this site.

Usage Restrictions

You may not use our products or services for illegal or unauthorized purposes. You also agree not to transmit any viruses, worms, or any code of a destructive nature.

Any violation will result in the immediate termination of your access rights to our services.

ACCURACY OF INFORMATION

We do not guarantee that the information on this site is always accurate, complete, or up to date. The content is provided for informational purposes only.

Any reliance you place on the information on this site is at your own risk.

CHANGES TO PRICES AND SERVICES

Our prices are subject to change at any time without notice.

We also reserve the right to modify or discontinue the service (or any part thereof) without notice and without liability to you.

PRODUCTS AND SERVICES

Nature of products : Our products are custom digital music. Once purchased, they are sent in digital format to the buyer.

Refund policy : As our products are personalized, refunds or exchanges are not systematically possible. Please see our Refund Policy here:

https://hitmysong.io/policies/refund-policy

ACCURACY OF BILLING AND CUSTOMER INFORMATION

We reserve the right to refuse any order.

In the event of a modification or cancellation of an order, we will attempt to contact you via the email addressor the phone number provided at the time of purchase.

You are responsible for keeping your account information (email, address, payment method) up to date.

THIRD-PARTY TOOLS AND SERVICES

We may provide you with access to third-party services over which we have no control (e.g. payment platforms, hosting, etc.).

By using these third-party services, you agree that they are provided “as is”, without any warranty from us.

USER COMMENTS AND REVIEWS

If you send us comments, suggestions, or ideas, you agree that we may use them without any obligation of confidentiality or compensation.

PERSONAL INFORMATION

The submission of your personal information via our store is governed by our Privacy Policy :

https://hitmysong.io/policies/privacy-policy

ERRORS AND OMISSIONS

It may happen that information on our site contains typographical errors, inaccuracies, or omissionsregarding:

• Product descriptions

• Prices

• Promotions or availability

We reserve the right to correct these errors without notice.

PROHIBITED USES

You may not use our site to:

1. Commit illegal or fraudulent acts

2. Violate intellectual property rights

3. Disseminate viruses or harmful content

4. Collect personal information of other users

In case of abuse, we reserve the right to immediately block your access.

DISCLAIMER OF WARRANTY AND LIMITATION OF LIABILITY

We do not guarantee that our service will be uninterrupted or error-free.

We are not liable for any direct or indirect damages resulting from the use of our products and services.

APPLICABLE LAW AND JURISDICTION

These terms are governed by the laws of Hong Kong.

In the event of a dispute, you agree that any claim will be subject to the competent jurisdiction of Hong Kong.

CONTACT

For any questions regarding our Terms of Service, contact us:

📩 Email : contact@hitmysong.io

📍 Address : 105 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong